Privacy Policy

Parkett Stelzl Robert Stelzl Görzer Straße 144 81549 Munich Germany

Protecting your personal data is important to us. We treat your personal data confidentially and in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR), the German Telecommunications Digital Services Data Protection Act (TDDDG), and this privacy policy.

You can generally use our website without providing personal data. Where personal data is collected on this website, this occurs in particular when you contact us, submit an enquiry, use a form, or use certain embedded services.

Please note that data transmission over the Internet, for example when communicating by email, may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

If you contact us via the contact form, email, or telephone, we process the information you provide in order to handle your enquiry and any follow-up questions.

In particular, the following data may be processed:

• Name
• Contact details, in particular email address and telephone number
• Subject
• Preferred contact method
• Preferred availability
• Content of your enquiry
• Information about your project or flooring
• Project address (optional)
• Photos or documents submitted voluntarily

Processing is based on Art. 6(1)(b) GDPR where your enquiry relates to pre-contractual measures or an existing contractual relationship. In all other cases, processing is based on our legitimate interest in handling your enquiry pursuant to Art. 6(1)(f) GDPR.

Data is deleted once it is no longer required for handling the enquiry and no statutory retention obligations apply.

This website uses the Resend service to send form notifications and transactional emails.

Provider: Resend 2261 Market Street #5039 San Francisco, CA 94114 USA

When you submit a form on our website, the data entered is processed via Resend for the purpose of technical delivery and handling of your enquiry. This may include in particular your name, email address, telephone number, message text, optionally uploaded attachments (photos or documents), and technical delivery data.

After submitting the form, you will also receive a confirmation email at the email address you provided.

Processing takes place to handle your enquiry on the basis of Art. 6(1)(b) GDPR or on the basis of our legitimate interest in reliable and secure electronic communication pursuant to Art. 6(1)(f) GDPR.

When using Resend, personal data may be transferred to third countries, in particular the USA. Resend provides contractual data protection arrangements for this purpose, including a Data Processing Addendum and Standard Contractual Clauses where applicable. Where required, processing is based on appropriate safeguards pursuant to Art. 44 et seq. GDPR.

Further information can be found in Resend's privacy information.

Our website uses cookies and similar technologies. These may include technically necessary cookies required for the operation of the website, as well as cookies or comparable technologies for statistics, analysis, or external content.

Services requiring consent, such as Google Tag Manager, Google Analytics, and Google Maps, are only loaded after you give your consent. Before consent is given, no connections to these providers are established.

You may change or withdraw your consent at any time with effect for the future — via the "Cookie settings" link in the footer on every page.

The legal basis for technically necessary cookies is Section 25(2) TDDDG and Art. 6(1)(f) GDPR. The legal basis for cookies and services requiring consent is Section 25(1) TDDDG and Art. 6(1)(a) GDPR.

Our website uses the consent management tool CCM19 to obtain, manage, and document consent for certain services and cookies.

Provider: Papoo Software & Media GmbH Auguststr. 4 53229 Bonn Germany

CCM19 allows you to grant, refuse, or later withdraw consent to the use of certain services. Technical information required to document consent may be processed in the process.

Via the "Cookie settings" link in the footer, you can reopen the consent management dialog at any time and adjust your settings.

CCM19 is used to meet legal requirements for obtaining and documenting consent.

The legal basis for using CCM19 is Art. 6(1)(c) GDPR insofar as we fulfil statutory documentation obligations with it, and Art. 6(1)(f) GDPR based on our legitimate interest in compliant consent management.

This website is hosted by Vercel.

Provider: Vercel Inc. 440 N Barranca Ave #4133 Covina, CA 91723 USA

When you access the website, Vercel processes technical access data, in particular IP address, date and time of access, pages accessed, browser and device information, referrer URL, HTTP status code, and technical server log data. Processing takes place to provide the website securely, reliably, and with good performance.

Processing is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure, stable, and fast operation of our website.

We have a data processing agreement with Vercel pursuant to Art. 28 GDPR. Where personal data is transferred to third countries, this is done on the basis of appropriate safeguards pursuant to Art. 44 et seq. GDPR, in particular Standard Contractual Clauses where applicable.

This website uses Google Tag Manager.

Provider: Google Ireland Limited Gordon House, Barrow Street Dublin 4 Ireland

Google Tag Manager is used to manage website tags centrally and to integrate services such as Google Analytics in a controlled manner. To our understanding, Google Tag Manager does not create its own analytics profiles and does not set its own analytics cookies. However, when Google Tag Manager is loaded, technical data, in particular the IP address, may be transmitted to Google.

Google Tag Manager is only loaded on this website after your consent via CCM19, unless it is used exclusively for technically necessary functions.

The legal basis is your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG.

This website uses Google Analytics, a web analytics service provided by Google.

Provider: Google Ireland Limited Gordon House, Barrow Street Dublin 4 Ireland

Google Analytics helps us understand how visitors use our website. Information that may be processed includes page views, time spent on the site, devices and browsers used, approximate region, and interactions on the website.

Google Analytics is integrated via Google Tag Manager and is only activated after your consent via CCM19.

According to Google, IP addresses are not logged or stored in Google Analytics 4. Nevertheless, transmission of data to Google servers, including in third countries such as the USA, cannot be ruled out.

Where required, processing is based on appropriate safeguards pursuant to Art. 44 et seq. GDPR, such as the provider's Standard Contractual Clauses.

We use Google Analytics to improve our offering, navigation, and website content.

The legal basis is your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG.

You may change or withdraw your consent at any time — see Section 5.

A Google Maps or 360° virtual tour is embedded on our website.

Provider: Google Ireland Limited Gordon House, Barrow Street Dublin 4 Ireland

The 360° tour is not loaded automatically, but only after your consent via CCM19. Data may only be transmitted to Google after activation. This may include in particular IP address, technical device information, location data, usage data, and information about the page accessed.

Transmission to Google servers, including in third countries such as the USA, cannot be ruled out. Where required, processing is based on appropriate safeguards pursuant to Art. 44 et seq. GDPR, such as the provider's Standard Contractual Clauses.

The integration is intended to give you a virtual insight into our showroom in Munich-Forstenried.

The legal basis is your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG.

You may change or withdraw your consent at any time — see Section 5.

When you access our website, technical data is automatically recorded by our hosting provider Vercel (see Section 7). This may include:

• IP address
• Date and time of the request
• Page accessed
• Browser type and version
• Operating system used
• Referrer URL
• HTTP status code

This data is processed to provide the website technically, ensure stability and security, and analyse errors.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure and reliable operation of the website.

For security reasons, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the browser address bar begins with "https://".

Under applicable law, you have the following rights:

• Right of access pursuant to Art. 15 GDPR
• Right to rectification pursuant to Art. 16 GDPR
• Right to erasure pursuant to Art. 17 GDPR
• Right to restriction of processing pursuant to Art. 18 GDPR
• Right to data portability pursuant to Art. 20 GDPR
• Right to object pursuant to Art. 21 GDPR
• Right to withdraw consent pursuant to Art. 7(3) GDPR

If you have given consent, you may withdraw it at any time with effect for the future.

If you believe that the processing of your personal data violates data protection law, you also have the right to lodge a complaint with a data protection supervisory authority.

The competent supervisory authority is generally: Bayerisches Landesamt für Datenschutzaufsicht Promenade 18 91522 Ansbach Germany

This privacy policy may be updated when technical, legal, or organisational changes occur.